> ## Documentation Index
> Fetch the complete documentation index at: https://docs.woopilot.xyz/llms.txt
> Use this file to discover all available pages before exploring further.

# Frequently Asked Questions

> Answers to common questions about WooPilot AI setup, compatibility, security, and pricing

# Frequently Asked Questions (FAQ) ❓

<AccordionGroup>
  <Accordion title="What are the system requirements for WooPilot AI?">
    WooPilot AI requires:

    * **WordPress:** 6.0 or higher
    * **WooCommerce:** 8.0 or higher
    * **PHP:** 8.0 or higher (Strict types)
    * **Database:** MySQL 5.7+ or MariaDB 10.3+

    Both traditional post meta storage and **High-Performance Order Storage (HPOS)** are fully supported out of the box.
  </Accordion>

  <Accordion title="Does WooPilot AI slow down my WooCommerce store?">
    **No, absolutely not.**

    * Analytical queries execute as read-only MySQL calls with a 3-second hard timeout.
    * Real-time webhooks fire asynchronously with non-blocking HTTP requests (`blocking => false`), meaning checkout speeds are completely unaffected.
    * Reactive event rules are loaded into memory with `autoload = true` and execute in $< 0.05$ milliseconds.
  </Accordion>

  <Accordion title="Can WooPilot AI accidentally break my store catalog?">
    **No.** WooPilot AI never applies mutations blindly.
    Whenever an action (price change, stock adjustment, category update) is requested, WooPilot AI stages the changes into a **Visual Diff Table** in the Telegram Mini App. You review the before/after values and approve the batch with 1 click.
  </Accordion>

  <Accordion title="Is my customer data secure and GDPR compliant?">
    **Yes.** We operate with a strict **Zero-PII Storage Policy**. Customer personal data (names, emails, phones) is dynamically masked at the database query level and is never saved to WooPilot cloud servers. All communications are signed using HMAC-SHA256.
  </Accordion>

  <Accordion title="How do subscription plans and AI tokens work?">
    * **Free Tier:** 50 requests / 150,000 tokens per month — ideal for smaller stores exploring the platform.
    * **PRO Tier (\$15/month):** 5,000,000 tokens per month with priority DeepSeek/Gemini models and unlimited scenarios.
    * **Business Tier (\$29/month):** 15,000,000 tokens per month, multi-store support, and advanced edge event automations.

    Subscriptions can be managed directly via the Freemius Customer Portal in the Mini App (**App $\to$ Billing**).
  </Accordion>

  <Accordion title="Can my team members use WooPilot AI?">
    **Yes.** Store Owners can generate single-use invite links via the Mini App or `/invite` command. Managers can run queries, view analytics, and apply staged changes, but cannot revoke access, disconnect the store, or modify billing.
  </Accordion>
</AccordionGroup>


## Related topics

- [Introduction](/introduction.md)