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Frequently Asked Questions (FAQ) ❓

WooPilot AI is designed to be lightweight and compatible with modern WordPress standards:
  • WordPress: 6.0 or higher
  • WooCommerce: 8.0 or higher
  • PHP: 8.0 or higher (Strict types)
  • Database: MySQL 5.7+ or MariaDB 10.3+
Both traditional post meta storage and WooCommerce High-Performance Order Storage (HPOS) are fully supported out of the box.
No, absolutely not.
  • Analytical read queries execute in isolated, lightweight SELECT windows (~15–30ms) with a 3-second hard timeout.
  • Webhooks fire asynchronously using non-blocking HTTP requests (blocking => false), so customer checkout speed is 100% unaffected.
  • Reactive event rules compile into native PHP hooks loaded in memory (autoload = true) and execute in <0.05< 0.05 milliseconds with $0 recurring token cost.
No. WooPilot AI never applies mutations blindly to your live store. Whenever you ask to update prices, stock, order statuses, or categories, WooPilot AI stages the changes into an interactive Visual Diff Table in the Telegram Mini App. You review the exact before/after values (~~Old~~ ➔ New) and approve with 1 click.If you ever change your mind after applying changes, WooPilot AI provides 1-Click Rollback, restoring previous values or moving deleted items back from the WordPress trash (untrash).
  • WooAuto Events (24/7 Reactive): Real-time automations triggered by live customer actions (e.g. VIP checkout > 300,lowstockthreshold,failedpayments).TheyexecuteatthePHPedgeinsideyourWordPressserverwithsub−10mslatencyand300, low stock threshold, failed payments). They execute at the PHP edge inside your WordPress server with sub-10ms latency and 0 AI token cost.
  • Scheduled Scenarios (Time-Driven Autopilot): Autonomous AI workflows running on precision timers (e.g. daily morning executive revenue digests at 09:00, weekly deadstock health audits, or scheduled weekend flash sale repricing).
No. WooPilot AI Cloud Core orchestrates all AI models, prompt builders, and LLM token processing completely out of the box. You never have to configure developer API keys or manage third-party AI provider accounts.
Yes. We enforce a strict Zero-PII Storage Policy. Customer personal data (full names, emails, phone numbers, shipping addresses) is dynamically masked at the database query level on your WordPress server and is never stored on external cloud databases. All communication between WordPress and Cloud Core is cryptographically signed using HMAC-SHA256.
  • Starter / Free Tier ($0 forever): 40 AI Queries / month, 1 Active WooAuto Scenario, 1 Active WooAuto Event, 800,000 LLM Tokens / month.
  • Pro Plan (19/moor19/mo or 189/yr): Unlimited AI Queries, up to 20 Active WooAuto Scenarios, up to 20 Active WooAuto Events, 25,000,000 LLM Tokens / month.
  • Business Plan (49/moor49/mo or 489/yr): Unlimited AI Queries, Unlimited WooAuto Scenarios (∞), Unlimited WooAuto Events (∞), 50,000,000 LLM Tokens / month, Multi-Store support.
Subscriptions are processed securely via Freemius with a 14-day money-back guarantee and can be managed directly in the Mini App (App →\to Billing).
Yes. Store Owners can generate single-use invite links via the Mini App (App →\to Team). Managers can run analytics, explore inventory, and apply staged changes with restricted permissions while owner-level controls and billing remain secure.
WooPilot AI includes Optimistic Concurrency Control (Conflict Detection). Before executing any staged batch, the system verifies the live database values. If another staff member, customer order, or sync tool modified the item while your staging screen was waiting, an interactive Conflict Warning appears. You can choose to Refresh Table (which re-evaluates formulas on live data with $0 extra AI tokens) or Overwrite Anyway.
When WooPilot AI performs deletions, it uses WooCommerce Batch Soft-Delete, safely moving items to the WordPress trash and saving their original status in temporary meta. When you tap Rollback, our dedicated untrash gateway invokes native WordPress wp_untrash_post(), restoring items with their true original status (publish, draft) and cleaning up trash meta with zero data loss.