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GDPR Compliance & Zero-PII Policy 🛡️

Privacy is not an afterthought in WooPilot AI — it is a foundational architectural constraint. We operate with a strict Zero-PII Storage Policy: Customer Personally Identifiable Information (names, emails, physical addresses, phone numbers) is never persistently stored on WooPilot cloud databases.

🔒 Dynamic In-Memory PII Masking

The WordPress connector plugin includes a native PII Anonymization Filter active by default:

Anonymization Algorithm:

  • Emails: Preserves only the first and last character of the username plus the domain: m***k@gmail.com.
  • Phone Numbers: Masks middle digits while preserving country and carrier prefixes: +1 (555) ***-**89.
  • Addresses: Truncates precise street addresses while keeping city, region, and postal codes for analytical aggregation.

🇪🇺 GDPR Data Protection Standards

  • No Cross-Tenant Data Contamination: Every tenant operates with cryptographically isolated credentials and tenant-specific database partitioning.
  • Right to be Forgotten: Because customer data is not retained on cloud servers, WooCommerce merchant data deletions and WordPress privacy export tools work without friction.
  • Encrypted Cloud Vault: Store metadata and HMAC secrets are encrypted at rest using industry-standard AES-256-GCM encryption.